Return Policy

Return & Refund Policy

At Dhaka Halal Mart, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

1. Returns

You have 7 calendar days to return an item from the date you received it.

To be eligible for a return:

• The item must be unused and in the same condition as when you received it.

• It must be in the original packaging with all tags, labels, and documentation included.

2. Refunds

Once we receive your returned item:

• We will inspect it and notify you upon receipt.

• After inspection, we will inform you of the approval or rejection of your refund.

If approved:

• A refund will be initiated to your original payment method (e.g., credit card, bank transfer).

• You will receive the refund within a few days, depending on your bank or payment provider’s policy.

3. Return Shipping

• You will be responsible for paying your own shipping costs for returning the item.

• Shipping costs are non-refundable.

• If your return is approved, the return shipping cost will be deducted from your refund.

4. Exceptions

Non-returnable items include:

• Perishable goods (e.g., fresh food, vegetables, meat, etc.)

• Opened or used items

• Discounted or sale items

• Custom orders or special delivery products

📞 Contact Us

If you have any questions or need help with your return, please reach out to us:

Email: info@dhakahalalmart.com
Phone: +81-47-710-7148